Shipping policy
SHIPPING POLICY
LABART DIAMONDS
1st Floor
5 Kirby Street
London
EC1N 8TS
Phone: +44 7386 311140
Email: labartdiamonds@outlook.com
Order Processing
At Labart Diamonds, every jewellery piece is crafted specifically for each customer after an order is placed. Because our products are custom-made, preparation and production generally require approximately 10–12 business days before dispatch.
Estimated production and delivery details for specific products may also be displayed on individual product pages.
International Shipping
We proudly deliver our jewellery to customers worldwide.
Please be aware that customs charges, import duties, VAT, taxes, or any fees required by your local authorities are the customer's responsibility. Labart Diamonds is not responsible for these additional charges.
We encourage customers to review local import regulations before completing a purchase.
Shipping Charges
Complimentary Shipping Regions
We currently provide free standard shipping for customers located in:
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United Kingdom
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United States
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Canada
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Europe
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Thailand
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Hong Kong
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Malaysia
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Singapore
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Indonesia
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Taiwan
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India
Shipping Charges for Other Locations
Standard/Economy Shipping: £12
Express Shipping: £28
Important Notice:
Selecting Express Shipping only affects transit speed after dispatch and does not reduce production time.
Production time remains approximately 10–12 business days.
Estimated Delivery Timeframes
Express Delivery
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Estimated arrival: 5–7 business days after dispatch
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Full shipment tracking available
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Signature confirmation usually required
Economy Delivery
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Estimated arrival: 12–15 business days after dispatch
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Basic shipment tracking included
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Signature requirements may vary by destination
Please note that delivery estimates are approximate and may vary depending on destination and customs processing.
Tracking & Shipment Protection
After your order has been dispatched, a shipment confirmation email containing tracking information will be sent.
All packages are protected with shipping insurance covering the full order value while in transit.
For security purposes, some shipments may require a signature upon delivery.
Important Shipping Information
Please note:
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Delivery delays caused by customs inspections, courier disruptions, severe weather conditions, holidays, or other unexpected events are beyond our control.
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We are unable to ship to PO Box addresses.
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Delivery times are estimates only and are not guaranteed.
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Customs procedures may increase delivery time in certain countries.
Shipping Overview
| Feature | Express Shipping | Economy Shipping |
|---|---|---|
| Price | £28 | Free* / £12 |
| Delivery Time | 5–7 Business Days* | 12–15 Business Days* |
| Insurance | Included | Included |
| Tracking Number | Included | Included |
| Tracking Updates | Detailed | Limited |
| Signature Required | Usually Required | Depends on Destination |
| Courier Services | DHL / FedEx / UPS | Postal & Regional Carriers |
*Delivery estimates begin after production is completed.
Additional Information
Free Shipping Availability
Free shipping applies to customers in:
United Kingdom, United States, Canada, Europe, Thailand, Hong Kong, Malaysia, Singapore, Indonesia, Taiwan, and India.
Customers outside these locations:
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Economy Shipping: £12
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Express Shipping: £28
Delivery Delays
Express Delivery
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Most orders arrive within approximately 5–7 business days after shipment.
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Unexpected delays may occur because of customs checks, weather events, or courier processing.
Economy Delivery
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Delivery generally takes approximately 12–15 business days after shipment.
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Delays may occur depending on postal services and local customs procedures.
Labart Diamonds cannot guarantee delivery dates and is not responsible for delays caused by external shipping partners or customs authorities.
Contact Us
For questions related to shipping, delivery status, or tracking information, please contact us:
Email: labartdiamonds@outlook.com
Phone: +44 7386 311140